Shipping policy

SHIPPING
Orders are processed and ready to ship within 3 business days, but most get processed within 24 hours. The majority of our domestic shipments are done via UPS, except PO boxes, which go USPS. International shipments go with DHL where DHL delivers. We offer both standard (1 to 5 business days depending on the location in relation to the origin office location) and expedited shipping (2-Day, which is 2 business days regardless of location). We do not offer an overnight shipping option at this time. If you need an item before a certain date, please email us so we can ensure a proper delivery date.

We may choose a different shipping carrier in the event of an oversized or overweight package.

When checking out, please make sure that the shipping address is the correct one. We are only able to ship to the address listed.

Customers are automatically sent a tracking number when the item is fulfilled, and are responsible for tracking the item in transit until delivery. Season 2 Consign is not responsible for missing packages if the carrier has provided delivery confirmation to the customer’s shipping address entered at checkout. If you believe your package is lost, email us for next steps.

For international clients, please be aware that we will not cover any import duties or taxes. Items are shipped with the full declared value.

 

INTERNATIONAL ORDERS:
Carrier calculated at checkout via DHL. REFUNDS WILL NOT BE ISSUED FOR REFUSED/IGNORED AND/OR IF THE CARRIER CLASSIFIES AS UNABLE TO DELIVER SHIPMENTS. Pricing does not include duties/taxes for International shipments. Should your shipment incur duties/taxes, these are the customers responsibility and release Season 2 from any/all liability pertaining to said shipment. Items are shipped with the full declared value.